Live Support, 24/7 – Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.
More Experience for Swifter Issue Resolution – AutumnTECH is staffed by hundred's of seasoned technicians with a minimum of two years’ experience resolving application, desktop and network-level issues. When you call, you can count on receiving reliable top-tier support.
Microsoft Office Expertise – All AutumnTECH technicians are certified Microsoft Office professionals and fully qualified to deliver expert support for Word, Excel, PowerPoint and Outlook.
Customer Recognition – Each time one of your users calls AumnTECH, our technician automatically sees your unique customer profile so we can move more quickly to correct your problems.
Our Suite of IT-Support Tools Include
Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.
24×7 Remote Network Monitoring & Management (RMM)
A proactive approach to technology and infrastructure management. If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full- blown business interruption. Are you leaving IT to chance?
Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.
24x7 Business Continuity and Disaster Recovery (BDR)
Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again.
24x7 Mobile Device Management (MDM)
Support for BYOD & Enhance Productivity with Complete Mobility Management Mobile Device Management is an affordable, easy-to-use cloud platform containing all of the essential functionality for end-to-end management of today’s mobile devices, including iPhones, iPads, Androids, Kindle Fire devices, Windows Phones and BlackBerry smartphones. With MDM, you can provide users with fast and secure access to corporate data from their personal devices. And with the industry’s broadest device support, intuitive workflows, simplified deployment options, and advanced management and security features, we make BYOD simple.